No. We respect customer confidentiality. We can sign NDA agreements, and your custom firmware, mold and project details will not be disclosed to third parties.

Yes, we can deploy an exclusive, independent OTA server for your brand, separated from other customers, to protect your firmware security.

Yes. With 13 years of export experience, our sales and engineering team can recommend proper hardware, decoding and certification plans for your market.

Absolutely. Our white label service lets you sell boxes under your own brand without extra complicated development work.

We develop firmware based on open-source Android. We strictly follow the Android open-source license rules and do not use pirated system resources.

Yes, we can cooperate with third-party test labs to complete CE, FCC, RoHS, UKCA testing and certification updates for your customized models.

We maintain long-term strategic stock of mainstream chipsets. This helps us reduce the risk of chip shortage and keep stable delivery schedules for our customers.

Our 30+ R&D members handle bug tickets with priority. Critical bugs can be fixed within a few working days and released via OTA for mass devices.

Yes, we can configure the Android system with multiple languages to match your target market.

Yes, our R&D team provides stable firmware and long-term system updates to improve device performance and security.

OEM: Use our existing hardware platform, you provide brand, logo, UI and APK requirements. ODM: We design new PCBA, mold, housing and full firmware solution according to your custom specification.

Yes, we support custom PCBA layout, heat dissipation design, interface design and high-performance hardware solutions.

Our products meet international standards such as CE, FCC, RoHS, with strict reliability tests for high-end global markets.

Yes. We have dedicated firmware and hardware engineers to provide long-term technical support, troubleshooting and firmware maintenance after delivery.

We have 13+ years of professional R&D and manufacturing experience in Android TV box industry.

Our monthly production capacity is 50,000–100,000 units, which can support large orders and stable fast mass delivery.

We perform strict compatibility, signal, heat dissipation and function tests to ensure high stability for different regions and network environments.

Yes, we have an in-house R&D team of more than 30 members, covering hardware, software, firmware and system optimization.

Yes, all TV boxes pass at least 4–8 hours aging test to ensure long-term stability and reliability.

We implement strict IQC, IPQC, FQC full-process QC. Every unit passes function test, compatibility test before shipment.

Yes. We support custom color boxes, multi-language user manuals, custom remote controllers, HDMI cables and other accessory packages.

FOB, CIF, DAP and DDP shipping terms are available according to customer requirements. We cooperate with reliable freight forwarders.

We accept T/T wire transfer and Alibaba Trade Assurance. Our common term is 30% deposit before production and 70% balance before shipment.

We offer 1 year warranty for hardware defects under normal use. Warranty does not cover man-made damage, wrong firmware flashing or unauthorized hardware modification.

Our standard models hold CE, FCC, RoHS, UKCA certificates to meet EU, UK and US customs clearance and market access requirements.

Yes, we provide full ODM service including chip selection, PCBA design, housing design, firmware development and function customization.

Yes. Our hardware team supports PCBA layout adjustment, heat dissipation design, new plastic mold development and custom housing design for full ODM projects.

Selected models support Widevine L1 / L3 DRM, AV1 codec, 4K and 8K hardware decoding. Please confirm with our sales for your target model.

Yes. We can build secure OTA update server and firmware upgrade system for your large-scale device deployment.

Multiple options: 2GB/4GB/8GB RAM, 8GB/16GB/32GB/64GB/128GB eMMC. We can match proper configurations for your target market.

We support mainstream chipsets including Amlogic, Rockchip and Allwinner, with professional firmware optimization for stable performance.

Yes. Kiosk locked launcher solution is available for digital signage, hotel TV systems, commercial display and dedicated terminal projects.

Yes. We can preload your signed and approved APKs into firmware. Please send us APK files and permission requirements in advance.

Yes. We can customize boot logo, boot animation, system wallpaper, launcher layout, icons and home UI according to your brand design requirements.

Yes. We support custom logo printing on TV box shell, remote control, color box, user manual and outer carton.

Sample preparation takes 1–3 days. Delivery via DHL / FedEx normally takes 3–5 working days to most countries.

Stock items ship within 3–7 working days. OEM / ODM customized orders take 15–25 working days after deposit and all custom files confirmed, subject to chip availability and customization scope.

For ready stock standard models, MOQ is 1 unit. For OEM private label orders, MOQ starts from 500 pcs. New mold and deep ODM projects will have higher MOQ for negotiation.

Samples are available for testing, but not free. Sample cost depends on model and customization. Sample lead time is normally 1–3 working days. The sample fee will be fully refunded when you place formal bulk order.